CTS - Computer Technology Specialists

IT Support Service Areas Melbourne

CTS provides managed IT services, cybersecurity, onsite IT support, and disaster recovery to businesses across Melbourne CBD, metropolitan Melbourne, and regional Victoria. All support is delivered by senior Melbourne-based engineers — no offshore escalation, no interstate dispatch.

Melbourne IT support with visible local credentials

CTS - Computer Technology Specialists has supported Melbourne SMBs since 2000. Contact: 1300 790 780, hello@cts.au, L30 - 35 Collins St Melbourne 3000.

Certifications, affiliations and technology partners

Microsoft Partner, ACSC Essential Eight aligned, ISO 27001 practices, NBN Business Accredited Adviser, Cisco Partner, Dell Partner, HPE Partner, Arcserve Partner, Broadcom Partner, Kyocera Partner.

Melbourne CBD and inner city

CTS is headquartered at Level 30, 35 Collins Street, Melbourne CBD. Engineers can be onsite at CBD addresses within 30 to 60 minutes for urgent requests, making CTS the natural choice for professional services businesses in Melbourne's CBD precinct.

  • Melbourne CBD — Collins Street, Bourke Street, Flinders Lane, Little Collins Street, Elizabeth Street, Queen Street
  • Docklands — Harbour Town, NewQuay, Victoria Harbour, Collins Square
  • Southbank and South Wharf — Southbank Boulevard, Power Street, convention and hotel precinct
  • St Kilda Road — Fawkner Centre, Domain precinct, arts and government corridor
  • East Melbourne — Jolimont, Birrarung Marr, Richmond interface

Inner Melbourne suburbs

CTS provides same-day onsite IT support across Melbourne's inner suburbs for managed IT clients. Most inner-suburb locations receive engineer attendance within 60 to 90 minutes of a dispatch request.

  • Inner north — Fitzroy, Collingwood, Carlton, Brunswick, Northcote, Thornbury
  • Inner south — South Yarra, Prahran, Windsor, St Kilda, Port Melbourne, Albert Park, Middle Park
  • Inner east — Richmond, Cremorne, Hawthorn, Camberwell, Kew, Balwyn
  • Inner west — Footscray, Yarraville, Williamstown, Newport, Spotswood, Seddon

Metropolitan Melbourne

CTS supports businesses across metropolitan Melbourne under managed IT agreements. Onsite dispatch is available across metro Melbourne for managed IT clients, typically within two to three hours of a dispatch request.

  • Eastern suburbs — Box Hill, Ringwood, Doncaster, Glen Waverley, Knox, Scoresby, Bayswater
  • South-eastern suburbs — Dandenong, Moorabbin, Cheltenham, Frankston, Springvale, Mulgrave
  • Northern suburbs — Preston, Heidelberg, Bundoora, Epping, Craigieburn, Broadmeadows, Mill Park
  • Western suburbs — Sunshine, Werribee, Hoppers Crossing, Melton, Deer Park, Altona, Laverton
  • Bayside — Brighton, Sandringham, Mentone, Cheltenham, Mordialloc
  • Mornington Peninsula — Frankston, Mornington, Rosebud — scheduled visits by arrangement

Regional Victoria

CTS supports regional Victoria businesses primarily through remote managed IT services. Scheduled onsite visits are available to major regional centres by arrangement. Remote support covers all standard managed IT, cybersecurity, Microsoft 365, and cloud services.

  • Geelong — remote managed IT and cybersecurity with scheduled onsite visits
  • Ballarat — remote managed IT and cybersecurity with scheduled onsite visits
  • Bendigo — remote managed IT and cybersecurity with scheduled onsite visits
  • Shepparton, Wodonga, Warrnambool — fully remote managed IT
  • Mornington Peninsula and Gippsland — remote managed IT with scheduled site visits

Industries supported across all service areas

CTS serves Melbourne and Victoria businesses across regulated and professional industries. All managed IT agreements include Essential Eight cybersecurity and Microsoft 365 administration regardless of location.

  • Financial planning and AFSL firms — compliance-aware IT with cyber insurance documentation
  • Legal practices — Legal Services Board awareness, matter data security, trust account system support
  • Accounting firms — MYOB, Xero, and practice management system support
  • Mortgage brokers and financial services — secure data handling, MFA, remote access
  • Healthcare providers — My Health Record compliance, RACGP awareness, patient data security
  • Construction businesses — multi-site IT, mobile workforce, project site connectivity
  • Property advisory and real estate — CRM and portal integration, document security
  • Professional services — any Melbourne or Victoria business from 10 users

Book a free IT assessment

CTS provides a free IT assessment for Melbourne and Victoria businesses. Contact a senior local engineer: call 1300 790 780, email hello@cts.au, or complete the enquiry form at cts.au/contact/.

IT support pages for these areas

Related CTS services

Share this page