CTS - Computer Technology Specialists
About CTS — Melbourne IT Specialists Since 2000
CTS — Computer Technology Specialists — has supported Melbourne small and medium businesses since 2000. We provide managed IT services, cybersecurity, Microsoft 365, cloud, disaster recovery, IT consulting, business phone systems, and broadband connectivity under flat-rate agreements staffed by senior Melbourne-based engineers. No offshore escalation. No junior technicians. No surprise invoices.
Why Melbourne businesses choose CTS
- Founded in Melbourne in 2000 — over 25 years delivering managed IT services to Melbourne SMBs with consistent senior staffing and long-term client relationships.
- Senior engineers only — every support ticket, phone call, and onsite visit is handled by an experienced Melbourne specialist. No junior technicians on client systems, no offshore escalation paths.
- Flat per-user monthly pricing — unlimited helpdesk, 24/7 monitoring, patch management, and Essential Eight cybersecurity baselines included in a single predictable monthly fee.
- 30-minute critical SLA — guaranteed P1 response at any hour for managed IT clients covering outages, ransomware incidents, and security breaches.
- Microsoft Partner — certified expertise across Microsoft 365, Azure, Intune, Defender, Entra ID, and Teams Phone.
- ACSC Essential Eight aligned — structured cybersecurity across all managed IT agreements, with documented maturity levels and quarterly compliance reviews.
- Industry expertise — CTS supports financial planning and AFSL firms, legal practices, accounting firms, mortgage brokers, healthcare providers, construction businesses, and professional services across Melbourne.
- 97%+ client retention — Melbourne businesses stay with CTS because the service is consistent, the engineers are senior, and the pricing is transparent.
CTS at a glance
- Established 2000 — one of Melbourne's longest-operating managed IT providers.
- Collins Street, Melbourne CBD — Level 30, 35 Collins Street, Melbourne VIC 3000.
- Phone: 1300 790 780 — Email: hello@cts.au
- Microsoft Partner, ACSC Essential Eight aligned, NBN Business Accredited Adviser.
- Services: Managed IT, Cybersecurity, Microsoft 365, Azure, Disaster Recovery, IT Consulting, Business Phone Systems, Broadband.
- Service area: Metropolitan Melbourne and regional Victoria.
Melbourne IT support with visible local credentials
CTS - Computer Technology Specialists has supported Melbourne SMBs since 2000. Contact: 1300 790 780, hello@cts.au, L30 - 35 Collins St Melbourne 3000.
Certifications, affiliations and technology partners
Microsoft Partner, ACSC Essential Eight aligned, ISO 27001 practices, NBN Business Accredited Adviser, Cisco Partner, Dell Partner, HPE Partner, Arcserve Partner, Broadcom Partner, Kyocera Partner.
Related CTS services
- Managed IT Services Melbourne
- Cybersecurity Services Melbourne
- IT Support Melbourne
- Microsoft 365 Support Melbourne
- Cloud Services Melbourne
- Disaster Recovery Melbourne
- IT Consulting Melbourne
- Business Phone Systems Melbourne
- Business Broadband Connectivity Melbourne
- Web Design and Development Melbourne
- IT Support Melbourne
- Managed IT Support Melbourne